I have tried, without having success to succeed in your client service Section. I misinterpret the flight time for your personal flight 3530 and want to alter it. I tried calling in just 5 minutes of scheduling this flight but have had no reaction.
The baggage service (which wasn't American airlines) identified as me at 2am to allow me to know they might be bringing my bag out to my property!!!
A business affiliate and I traveled again from Punta Cana, DR on flight 1629 from a business excursion very last Friday (two/5/16) after which you can on to Dallas by means of flight 207. After arriving back again into Dallas and retrieving our baggage, we found a solid odor within the suitcases after which you can on the contents within, the offensive “musty†smell permeated almost everything and on some items it’s doubtful the smell could be taken off.
I am standing at American Airways counter in McAllen, Tx looking ahead to a hotel voucher 3 hrs right after landing from Flight 5783 that was redirected on account of lousy weather conditions above Queretaro.
following arrival at airport I had been educated which the flights had been overbooked and I could get to Dallas the next early morning but not to Las Vegas.
Does American Airlines have a policy NOT to talk to their passengers (who may have all paid out to fly on that airline)???
So about 12 midday on June twenty five, 2016, I tried to check in for flight #3325 with American Airlines Boarding from VA at 2:33pm. After i to start with approached the counter the Supervisor ( listed on his tag) D. Halem (SP) stated that I would initially have to check in on the computer. I spelled out that I was military services. Then he said that I must place my on bags on the rollers (guiding the counter). He ongoing to check me in, even so, later on just after issuing me a ticket he stated all over again which i must arrive powering the counter and position my baggage over the roller, for the reason that his back was bad.
American ever , your workers are rude and gave little if any explanation about why or what was occurring
Two months back we received the terrible news that our twelve 12 months old grandson were strike by a truck and killed. We required to get from PA to CA as promptly as is possible. It absolutely was Thankagiving 7 days, the worst 7 days with the year to travel through Hotwire, we were in a position to get reservations the next morning on American, not the airline on which we typically journey.
My spouse And that i had a flight leaving Richmond Virginia by using a remaining spot of Seattle Washington. We're accustomed to flying and had flown other airlines previously that week gonna and from various destinations. We experienced all our information and facts and went to make use of the American Airlines kiosk to print our boarding passes. The kiosk didnt check with if those people who are traveling are military services personnel so we begun in excess of and waited in line to speak into a representative on the counter. As soon as we were up on the counter we advised a Girl at the rear of the counter that my spouse is during the military services and we experienced two bags to examine in. Thats whenever we were being educated that our luggage exactly where over weight and It might be 250$ extra. We requested with the lady to show us wherever the bundle pricing is prepared. She was unable to provide that details and went on to tell us we could glance it up ourselves. My husband who's enlisted from the U.S. Coast Guard has never experienced to pay for extra or any amount of money for baggage, on orders or individual. My partner gave her the 250$ and that is once the agent we ended up speaking with before long became incredibly rude and threatened to terminate our total flight.
This agent was away from line and disrespectful. There was NO cause of her Frame of mind, specially when there was NO line and a handful of agents standing within the counter like they have been ready and able to help. Janet Ault
I've experimented with calling and was on for quarter-hour just to be hung up on. I've despatched 2 e-mail without reply… I love your airline but hoping to possess a adjust designed so we don't shed the many The cash we spent on our flight because we aren’t capable to really make it since my fiancés grandmother passed away and we have to be listed here and may’t go away right now With all the funeral coming up throughout our scheduled trip. I haven't been capable to get any place and remaining that this post I am a Travel Agent, I know that for situations such as this, Despite having non-refundable tickets, the Airways can give a credit rating for partial or could even give credit history for the complete amount of money for use on future journey.
Me and my wife had to confront a upkeep difficulty for the airport, flying from JFK to MIA (AA2299),because of which we had to change the flight .Soon after outlining the issue into the purple jacket AA worker, the flight was modified, and we have been sure to be seated within the firstclass as we ended up imagined to on the original flight (my wife is heavily pregnant).
I've a ask for reference variety 14716375252 from a excursion taken past Nov. I wish to know the companies reaction.